Privacy
Privacy policy
This is a practical starter policy for an early-stage service business. Replace placeholders with your legal entity name, address, and tools (booking, payments, analytics) before going live.
Last updated:
Overview
We collect and use personal information to provide bookings, deliver services, and communicate with you about your requests.
What we collect
- Contact details (name, email, phone)
- Booking details (boat length, marina area, selected service)
- Payment confirmation details (from our payment provider)
- Service media (photos/video) when agreed for reporting
What we use it for
- Confirm and manage bookings
- Deliver the service and (if selected) the Hull Health Report
- Customer support and operational communications
- Accounting and fraud prevention
Lawful basis (UK GDPR)
Contract
To provide and manage your booking and deliver the agreed service.
Legitimate interests
To run the business effectively, prevent fraud, and improve service quality.
Sharing and processors
We may use third-party providers to run parts of the service (for example, booking calendar, payments, and email communications). These providers process data on our behalf.
Update this section with the actual tools you use (e.g., payment processor, booking platform, analytics).
Retention
We keep personal data only as long as needed for the purposes above, and to meet legal and accounting obligations.
Your rights
Access
Request a copy of your data.
Rectification
Correct inaccurate data.
Erasure
Request deletion (where applicable).
To exercise your rights, contact us via the Contact page.
Cookies
If you add analytics or advertising, you will likely need a cookie banner and a clearer cookie policy. Keep it simple until you actually add tracking.
Contact
Questions about privacy? Use the Contact page.